Privacy Policy
Welcome to the services provided by ClackyAI ("we," "our," or "the Company"). This Privacy Policy is designed to explain how we collect, use, disclose, and protect your personal information. Please read this policy carefully to understand how we handle your information.
1. Information Collection
1.1 Information You Provide
We collect information that you directly provide to us when using our services, including but not limited to:
- Registration information: such as email address, phone number, username, etc.
- Communication records: such as chat logs with our support team.
- Other information you may provide.
1.2 Automatically Collected Information
We use technologies such as cookies and pixel tags to automatically collect certain information about your device, browsing activity, and usage patterns.
1.3 Information from Third Parties
We may obtain information from third-party services, including:
- Social media accounts (such as GitHub, Google, Bitbucket, etc. used for login)
- Payment processing services (such as Stripe)
- Analytics services (such as Google Analytics, Clarity, PostHog)
- Other platforms integrated with our services (such as GitHub, Linear, Jira, etc.)
2. Use of Information
We use the collected information for the following purposes:
- Providing and maintaining our services
- Personalizing your user experience
- Detecting and preventing fraud and security issues
- Complying with legal requirements
- Improving our services (you can opt out of this data collection and analysis)
3. Information Sharing
We may share your information in the following circumstances:
- With our affiliated companies
- With third-party service providers (such as payment processors, analytics services)
- With other workspace users within your organization (controlled by you)
- With government and law enforcement agencies as required by law
- In corporate transactions (such as mergers and acquisitions, restructuring)
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no online transmission or electronic storage method is 100% secure. Users should understand that internet transmission is not absolutely secure and should assume the risks of using our services.
5. Your Rights
According to applicable data protection laws, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to or restrict our processing of your information
- Data portability
If you wish to exercise these rights, please contact us.
6. Children's Privacy
Our services allow users under 13 years of age to use them with parental or guardian consent. We take additional measures to protect the privacy of minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
7. International Data Transfers
Your information may be transferred to and stored on servers outside your country or region. We currently use AWS servers located in the United States to store user data. By using our services, you consent to such transfers.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and notify you of significant changes via your registered email and a fixed link on our website. Continued use of our services indicates your acceptance of the modified Privacy Policy.
9. Legal Compliance
We comply with applicable data protection laws, including but not limited to GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).
10. Intellectual Property and Content Visibility
10.1. User-generated content is only visible within the user's workspace or when actively shared by the user with others. Users are responsible for any risks arising from their active sharing behavior.
10.2. The intellectual property rights of code generated through our services belong to the user.
10.3. ClackyAI retains all intellectual property rights to the service itself (such as algorithms, interface design, etc.).
11. User Feedback
We value your feedback. If you provide any suggestions or opinions, we may use them to improve our services, but we will not pay any compensation for this.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: CLACKYAI PTE. LTD. Email: support@clacky.ai
Last Updated: 2024-07-04