ClackyAI Security: A Commitment to Your Data Protection
At ClackyAI, security is not just a priority—it's a core value. We understand the importance of user trust and are committed to safeguarding your data through rigorous technologies, processes, and transparent practices. Below, we explain how ClackyAI ensures the privacy, security, and reliability of your data and code projects.
Infrastructure Security
Our servers are hosted on AWS data centers in the US, including Northern Virginia (us-east-1) and Oregon (us-west-2). AWS ensures comprehensive physical and network security.
Data Privacy
We rely on the following third-party services, adhering to strict zero-data-retention agreements:
- Azure AI and Google Cloud Vertex API: Provide model support for AI responses, with no data storage.
- OpenRouter: Used to access multiple third-party AI models, with strict enforcement of data privacy agreements.
- Langfuse: Used for monitoring and optimizing AI responses, processing only metadata (e.g., prompts, response times) without storing sensitive data.
AI Model Security
ClackyAI primarily leverages powerful AI models hosted on AWS and Google Cloud, including Sonnet 3.7, Google Gemini, and others. These models are specifically designed to handle advanced tasks such as reading code files, analyzing content, and planning code structures.
- AWS-hosted AI Models: The AI models used by ClackyAI are hosted entirely within AWS infrastructure, ensuring that your data is processed in a secure, compliant, and high-performance environment.
- Zero retention: All interactions with these models strictly comply with zero-data-retention policies, ensuring no user data is stored after processing.
Authentication and Access Security
We use Clerk for user authentication and management. Clerk securely handles user credentials (e.g., email and OAuth logins) and session data, leveraging industry-standard encryption to protect your accounts.
Security Logs and Monitoring
ClackyAI actively monitors system performance and security using tools like Microsoft Clarity, ensuring full visibility into potential system anomalies:
- Real-time anomaly detection: Irregular application states (e.g., high error rates, slow operations, or system failures) trigger alerts, enabling our team to investigate and resolve issues immediately.
- Regular monitoring: Logs and performance metrics are routinely reviewed to ensure optimal platform operation.
Key Management and AWS Security
ClackyAI employs robust key management practices to protect user data:
- AWS Key Management Service (KMS): All encryption keys are managed by AWS KMS, which provides automated key rotation to enhance security.
- Role-based access: Access to AWS production systems is granted on a need-to-know basis, with only a small number of authorized employees or contractors having direct access.
General Security Practices
All employees and contractors are required to use multi-factor authentication for all critical applications. They also receive annual training on security best practices, including secure password management and recognizing phishing scams.
Analytics and Payment Security
ClackyAI integrates secure analytics and payment solutions to provide a seamless experience:
- PostHog and Google Analytics: Analyze user behavior using anonymized and aggregated data, with IP anonymization enabled.
- Stripe: Handles billing and payment processing, with all payment data securely stored and encrypted by Stripe.
Code and Website Security
We use Vercel to deploy our website, which has no access to your code data. Additionally, we leverage Jina's neural search functionality for unstructured data processing, with all data processed ephemerally and deleted after completion.
Looking Ahead
We are working diligently toward SOC 2 compliance. This is not just about certification but about continually raising our security standards. Your trust is our driving force, and we will keep striving to provide you with a secure and reliable environment.
Contact Information
If you have any questions about security or privacy, feel free to reach us at support@clacky.ai.
Last Updated: April 16,2025
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